Shipping & Returns
Taxes and Duties
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the receiver of the parcel. LVT does not include nor charge you import duties when you check out.
Please contact your local customs office to understand what import duties you may need to pay when you receive your parcel, as LVT has no control over your country's import duties and taxation rules.
Countries We Ship To
We ship worldwide, with the exception of the below countries:
Afghanistan (AF)
Algeria (DZ)
American Samoa (AS)
Angola (AO)
Anguilla (AI)
Antigua (AG)
Argentina (AR)
Armenia (AM)
Aruba (AW)
Azerbaijan (AZ)
Bahamas (BS)
Barbados (BB)
Belarus (BY)
Belize (BZ)
Benin (BJ)
Bermuda (BM)
Bhutan (BT)
Bolivia (BO)
Bonaire (XB)
Botswana (BW)
Brazil (BR)
Burkina Faso (BF)
Burundi (BI)
Cameroon (CM)
Cape Verde (CV)
Cayman Islands (KY)
Central African Rep(CF)
Chad (TD)
Chile (CL)
Colombia (CO)
Comoros (KM)
Congo (CG)
Congo, DPR (CD)
Cook Islands (CK)
Costa Rica (CR)
Cote D Ivoire (CI)
Cuba (CU)
Curacao (XC)
Dominica (DM)
Dominican Rep. (DO)
Djibouti (DJ)
Ecuador (EC)
El Salvador (SV)
Eritrea (ER)
Ethiopia (ET)
Falkland Islands (FK)
French Guyana (GF)
Gabon (GA)
Gambia (GM)
Georgia (GE)
Ghana (GH)
Greenland (GL)
Grenada (GD)
Guadeloupe (GP)
Guam (GU)
Guatemala (GT)
Guinea Rep. (GN)
Guinea-Bissau (GW)
Guinea-Equatorial (GQ)
Guyana (British) (GY)
Haiti (HT)
Honduras (HN)
Iceland (IS)
Iran (IR)
Iraq (IQ)
Jamaica (JM)
Kazakhstan (KZ)
Kenya (KE)
Kiribati (KI)
Korea, D.P.R Of (KP)
Kyrgyzstan (KG)
Lebanon (LB)
Lesotho (LS)
Liberia (LR)
Libya (LY)
Madagascar (MG)
Malawi (MW)
Mali (ML)
Martinique (MQ)
Mariana Islands (MP)
Marshall Islands (MH)
Mauritania (MR)
Mauritius (MU)
Mayotte (YT)
Micronesia (FM)
Moldova, Rep. Of (MD)
Montserrat (MS)
Morocco (MA)
Mozambique (MZ)
Namibia (NA)
Nauru, Rep. Of (NR)
Nevis (XN)
New Caledonia (NC)
Nicaragua (NI)
Niger (NE)
Nigeria (NG)
Niue (NU)
Palau (PW)
Panama (PA)
Paraguay (PY)
Peru (PE)
Puerto Rico (PR)
Reunion, Island Of (RE)
Russian Federation (RU)
Rwanda (RW)
Saint Helena (SH)
Samoa (WS)
San Marino (SM)
Sao Tome And Principe (ST)
Senegal (SN)
Seychelles (SC)
Sierra Leone (SL)
Solomon Islands (SB)
Somalia (SO)
Somaliland, Rep Of (XS)
South Sudan (SS)
St. Barthelemy (XY)
St. Eustatius (XE)
St. Kitts (KN)
St. Lucia (LC)
St. Maarten (XM)
St. Vincent (VC)
Sudan (SD)
Suriname (SR)
Swaziland (SZ)
Syria (SY)
Tahiti (PF)
Tajikistan (TJ)
Tanzania (TZ)
Timor-Leste (TL)
Togo (TG)
Tonga (TO)
Trinidad And Tobago (TT)
Tunisia (TN)
Turkmenistan (TM)
Turks & Caicos (TC)
Tuvalu (TV)
Uganda (UG)
Ukraine (UA)
Uruguay (UY)
Uzbekistan (UZ)
Vanuatu (VU)
Venezuela (VE)
Virgin Islands-British (VG)
Virgin Islands-US (VI)
Yemen, Rep. Of (YE)
Zambia (ZM)
Zimbabwe (ZW)
Made to Order Items
Products that are offered on a Made-to-Order basis, as detailed on the product page, will be shipped within 2-3 weeks from your order date. These items are tailor made in our workshop, one at a time, and therefore you can also submit directions for custom alterations. Just email info@lisavontang.com with your order receipt and size specifications. In some cases, custom color options can also be provided.
Made to Order lines are part of our mission to be waste-free as well as cater to our customers' various size requirements. Thank you for your patience as we hand-make your special piece.
Returns & Refunds
We do not offer Refunds. However, you can return your order within 14 days of purchase and receive Gift Credit for the same amount you paid, as per your receipt.
Returned items must have original tags on and be in new condition. To request for return, please send an email to store@lvt.sg. Please ensure you have the order number detailed in the email.
Once your return has been accepted, you'll be directed by our team to return your items to our store location for inspection. Your Gift Credit will be issued upon receipt of the returned goods in new condition.
Shipping charges are none refundable.
Sale Items and Gift Cards are Nonrefundable.
Need Help With Delivery?
Reach us at info@lisavontang.com