Your Delivery Options

Spend just $200 to get Free Express Shipping Worldwide!


International customers qualify for free shipping with a minimum order of $200 USD. All shipping is express - because let's be honest, we like things fast! For local customers in Singapore, if you spend $100 SGD, you'll receive free courier. 

 

See the chart below for the shipping rates for orders that fall below $200 USD (international order), or $100 SGD (local orders). But in our sassy and slightly hedonistic view, it's always better to just spend a bit more than pay for shipping!


 

Shipping Times

Singapore.  3 - 5 working days
Rest of the World.  4 – 10 working days 

 

AREA

SHIPPING SERVICE

 (Monday - Friday)

COST

Singapore     

Courier

$10 SGD

AREA

SHIPPING SERVICE

 (Monday - Friday)

COST

Rest of World

International Express

$20 USD


Taxes and Duties

In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.


Lisa Von Tang has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.


It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Shipping Restrictions

We do not ship to the following places at the moment:

 

Afghanistan (AF)Brazil (BR)Dominican Rep. (DO)Haiti (HT)Martinique (MQ)Peru (PE)St. Maarten (XM)Uzbekistan (UZ)
Algeria (DZ)Burkina Faso (BF)Ecuador (EC)Honduras (HN)Mauritania (MR)Puerto Rico (PR)St. Vincent (VC)Vanuatu (VU)
American Samoa (AS)Burundi (BI)El Salvador (SV)Iceland (IS)Mauritius (MU)Reunion, Island Of (RE)Sudan (SD)Venezuela (VE)
Angola (AO)Cameroon (CM)Eritrea (ER)Iran (IR)Mayotte (YT)Russian Federation (RU)Suriname (SR)Virgin Islands-British (VG)
Anguilla (AI)Cape Verde (CV)Ethiopia (ET)Iraq (IQ)Micronesia (FM)Rwanda (RW)Swaziland (SZ)Virgin Islands-US (VI)
Antigua (AG)Cayman Islands (KY)Falkland Islands (FK)Jamaica (JM)Moldova, Rep. Of (MD)Saint Helena (SH)Syria (SY)Yemen, Rep. Of (YE)
Argentina (AR)Central African Rep(CF)French Guyana (GF)Kazakhstan (KZ)Montserrat (MS)Samoa (WS)Tahiti (PF)Zambia (ZM)
Armenia (AM)Chad (TD)Gabon (GA)Kenya (KE)Morocco (MA)San Marino (SM)Tajikistan (TJ)Zimbabwe (ZW)
Aruba (AW)Chile (CL)Gambia (GM)Kiribati (KI)Mozambique (MZ)Sao Tome And Principe (ST)Tanzania (TZ) 
Azerbaijan (AZ)Colombia (CO)Georgia (GE)Korea,  D.P.R Of (KP)Namibia (NA)Senegal (SN)Timor-Leste (TL) 
Bahamas (BS)Comoros (KM)Ghana (GH)Kyrgyzstan (KG)Nauru, Rep. Of (NR)Seychelles (SC)Togo (TG)
Barbados (BB)Congo (CG)Greenland (GL)Lebanon (LB)Nevis (XN)Sierra Leone (SL)Tonga (TO)
Belarus (BY)Congo, DPR (CD)Grenada (GD)Lesotho (LS)New Caledonia (NC)Solomon Islands (SB)Trinidad And Tobago (TT)
Belize (BZ)Cook Islands (CK)Guadeloupe (GP)Liberia (LR)Nicaragua (NI)Somalia (SO)Tunisia (TN)
Benin (BJ)Costa Rica (CR)Guam (GU)Libya (LY)Niger (NE)Somaliland, Rep Of (XS)Turkmenistan (TM)
Bermuda (BM)Cote D Ivoire (CI)Guatemala (GT)Madagascar (MG)Nigeria (NG)South Sudan (SS)Turks & Caicos (TC)
Bhutan (BT)Cuba (CU)Guinea Rep. (GN)Malawi (MW)Niue (NU)St. Barthelemy (XY)Tuvalu (TV)
Bolivia (BO)Curacao (XC)Guinea-Bissau (GW)Mali (ML)Palau (PW)St. Eustatius (XE)Uganda (UG)
Bonaire (XB)Djibouti (DJ)Guinea-Equatorial (GQ)Mariana Islands (MP)Panama (PA)St. Kitts (KN)Ukraine (UA)
Botswana (BW)Dominica (DM)Guyana (British) (GY)Marshall Islands (MH)Paraguay (PY)St. Lucia (LC)Uruguay (UY)

Shipping of On-Demand Items

In order to reduce waste, we produce a portion of our collection on-demand, which means it only goes to production when you order. See how this model massively helps with sustainability here.

We thank you for your patience and your commitment to reduce waste and 'fast fashion' - and we promise you, this is worth waiting for.

Returns

We enable you to exchange items you have purchased, within 14 days of date of purchase. If you do not find items you'd like to exchange online, then you may also opt for store credit. The store credit will be valid for 6 months from date of issue. There are no refunds on any purchases. 

Returned items must have original tags on and be in new condition. To request for return, please send an email to info@lisavontang.com. Please ensure you have the order number when requesting an exchange or a return.

Unfortunately, we do not offer free returns. When returning unwanted items, you will be liable for the cost of posting it back to us. We recommend any returns posted are sent by recorded delivery as we cannot accept liability for items that do not reach us. 

Shipping charges are none refundable.

Items that are on sale may not be returned, or exchanged. Sale items are final. 

If you have any questions, please contact us here.


Bespoke Orders

All bespoke orders are final. Bespoke orders can not be returned, refunded or exchanged. As these are custom items that were made specifically for the customer, and incredibly time-consuming to create one unique piece, we cannot absorb these items back into our regular inventory. 

Face Mask Orders

Due to hygiene and quality reasons, all face mask orders are final. Face mask orders cannot be returned, refunded or exchanged. 

Need Help With Delivery?

Reach us at info@lisavontang.com